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NINJA WIFI
How to book a reasonable pocket WiFi

Here are 5 steps to book a reasonable pocket WiFi at NINJA WiFi.

STEP 1

Here you are to select quantity of rental pocket WiFi, insurance, and external battery. If you lose the divice you'll be charged quite amount of money. So it's recommended.

利用日程、プラン、受取・返却場所、および各種オプションを選択してください。機器を紛失された場合は弁償金が発生するため、補償サービス(保険)へのご加入をおすすめします。

top page

STEP 2

You need to create your account for further step. If you have your account, input your email address and password here as instructed.

次のステップに進むには、アカウントを作成する必要があります。すでにアカウントをお持ちの場合は、案内に従ってメールアドレスとパスワードを入力してください。

inpu page

STEP 3

A resitration page - please input your information for registration.

登録ページにて必要な情報を入力してください。

confirmation page

STEP 4

Here you inform them of your aprox. arriving time. Also credit card information. After you input all, apply from the button at the bottom.

到着予定時刻とクレジットカード情報をご入力ください。すべて入力し終えたら、下部のボタンからお申し込みください。

apply page

FAQ

Q.

Can I receive the WiFi device the day after I sign up?

A.

Yes, you can, as long as you want to pick up your WiFi device at Narita Airport Terminal 1, Narita Airport Terminal 2, Haneda International Terminal, or Kansai International Terminal 1 Building, and you applied for our rental service by 3:00 PM Japan Time the day before your pick-up date.

Q.

Can I return my WiFi device at an airport different from the one where I picked it up?

A.

That is absolutely no problem. You can also choose pick-up via delivery service but return at an airport counter, and so forth.

Q.

Can I cancel my reservation?

A.

It is possible to cancel your order through your account page up to 4 days prior to your pick-up date. You can still cancel within the 4 days, but to do so you have to contact our call center. If you cancel 4 days or more prior to your pick-up date, you will not be charged. However, canceling within the 4 days you will be charged for 100% of the rental period.

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